The minutes spent in the waiting room are often long and anxiety-inducing in a clinic or hospital. Offering patients and their loved ones a phone charging service allows them to pass the time and remain reachable at all times during the wait or consultation. To this end, at The Keepers, we have developed secure and autonomous services that do not require any work and are quick and easy to install. We have developed a phone charging station service for patients and their loved ones, improving the service and quality of reception in clinics and hospitals: the Keeper Flash.
To improve waiting times in clinics and hospitals, we developed our Keeper Flash phone charging station based on our clients' specifications. We designed it to best meet the needs of waiting rooms and address issues related to reception and security. Through field observation, we identified a gap in existing charging locker solutions.
To meet all smartphone charging needs, we designed our station with two components:
This hybrid solution improves service for all users in a secure manner, both for those who don't have their cable with them and those who wish to keep their phone while charging.
All-inclusive quality of service: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional; your teams have absolutely nothing to do and are not called upon.
Maximum security to ensure the safety of phones inside the charging lockers:
Hybrid use: possibility of leaving your phone in the secure charging lockers (Flash&Go), but also of charging via external charging cables (Flash&Use) for those who wish to continue using their phone while charging (50%).
Data collection: detailed monthly reports to allow you to measure the appropriate sizing of the service; survey module directly integrated into the interface to interact with users and gather their feedback.
Our solution complements existing outlets because:
Our phone charging station was developed based on customer feedback to meet specific specifications with specific innovations:
The ability to charge your phone using external charging cables (Flash & Use) for users who want to continue using their phone while charging (affects half of users).
Free 24/7 telephone support directly on the machine to offer a completely autonomous service. This eliminates the need for your staff.
A question is asked at the end of use, allowing you to conduct surveys, the results of which are reported to you monthly. Responses are collected while the device is still charging (fresh) and by a machine (neutral), so the user is better able to provide feedback.
In addition, benefit from The Keepers multi-service effect on our other innovations for clinics and hospitals to improve the reception in your facility!
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