The era of the concert or show as it existed in the past is over. Today, we no longer simply "attend a concert or show" but rather live a "spectator experience." Cultural and performance venues are evolving to accommodate this change and enhance the fan experience and hospitality. Above all, this allows spectators to benefit from new services, but it also allows venues to improve the experience, increasing their visibility and fostering audience loyalty. With this in mind, at The Keepers, we develop innovative services to activate additional revenue streams in concert halls and VIP suites, and to create an interactive experience. We have developed a phone charging station service for concert and performance venues: the Keeper Flash.
To help venues increase their B2B business with companies, particularly regarding access to connected suites, we designed our solution to meet the specific requirements of VIP areas and suites in concert and performance venues. Furthermore, to address all smartphone charging needs, we designed our charging station with two components:
Flash&Go - Secure charging lockers: spectators' phones are placed inside while charging.
Flash&Use - External charging cables: spectators can use their phones while charging.
This hybrid solution enhances the experience and hospitality for all audiences, both those without their charging cables and those who wish to keep their phones with them while charging.
Optimal service quality: real-time monitoring, integrated 24/7 telephone support, and replacement of worn and obsolete cables. The service is autonomous and always operational; venue staff or service providers have absolutely nothing to do.
Data collection: detailed monthly reports to help you measure the service's effectiveness; a survey module (successes) directly integrated into the interface to interact with spectators and collect data.
Maximum security to ensure the safety of phones inside the charging lockers:
Our solution offers several advantages over standard charging points:
Thanks to integrated charging cables, viewers don't need to carry their own charging cables, making the service accessible to everyone.
The experience is premium: viewers can use the charging time to enjoy the concert, show, or event without being tethered to their phones.
The service is easily identifiable and projects an innovative image for the venue.
The survey module (successes) allows for real-time interaction with viewers and users to gather their feedback and improve their experience.
Our phone charging station was developed to meet specific requirements for the general public and VIP areas and dressing rooms in concert and performance venues, with specific innovations:
The option to charge your phone using external charging cables (Flash&Use) for spectators who want to continue using their phone while it charges, before or after the event.
Free 24/7 telephone support directly on the machine to provide a completely autonomous service. This eliminates the need for venue staff or service providers to contact you.
A question asked at the end of each use allows you to conduct surveys, the results of which are reported to you monthly. Responses are collected immediately (fresh) and by a machine (neutral), making it easier for users to provide feedback.
In addition, take advantage of The Keepers' multi-service benefits on our other innovations, such as motorcycle helmet lockers (jet) or hand sanitizer dispensers (datastation)!
*The 3-in-1 version with portable batteries is also available: The Keeper Flash 360 (flash).
hello@thekeepers.io
+33 1 84 19 37 90
