The days of concerts and shows as they once existed are over. Today, we no longer go to "attend a concert or a show" but rather to live a "spectator experience." Cultural and performance venues are changing to allow for this change and this improvement in the fan experience and hospitality. Above all, this allows the spectator to benefit from new services, but also for the venue to improve the experience in order to increase the venue's reputation and build spectator loyalty. With this in mind, at The Keepers, we are developing innovative services to activate additional revenue levers in concert halls and VIP boxes and to live an interactive experience. We have developed a phone charging station service for concert and performance venues: the Keeper Flash.
To help venues increase B2B operations with companies, particularly for access to connected boxes, we designed our solution to meet the precise specifications of VIP areas and boxes in concert and performance venues. Also, to meet all smartphone charging needs, we designed our terminal with two components:
Flash&Go - Secure charging lockers: spectators' phones are left in the charging area while charging.
Flash&Use - External charging cables: spectators can use their phones while charging.
This hybrid solution improves reception and hospitality for all audiences, both those who don't have their cable with them and those who wish to keep their phones while charging.
Optimal service quality: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional; the venue teams or service providers have absolutely nothing to do.
Data collection: detailed monthly reports to allow you to measure the proper sizing of the service; [survey module] (successes) directly integrated into the interface to interact with spectators and collect data.
Maximum security to ensure the safety of phones inside the charging lockers:
Our solution offers several advantages over provided outlets:
Thanks to the integrated charging cables, spectators don't need to carry their own charging cable: everyone can therefore use the service.
The experience is premium: spectators take advantage of the charging time to attend the concert, show, or event and don't need to stay next to their phone.
The service is easy to identify and conveys an innovative image of the venue that provides it.
The [survey module] (successes) allows for real-time interaction with spectators and users to gather their feedback and improve their experience.
Our phone charging station was developed to meet precise specifications for the general public, VIP areas, and dressing rooms in concert and performance venues, with specific innovations:
The ability to charge your phone using external charging cables (Flash & Use) for spectators who want to continue using their phone while charging before or after the event.
Free 24/7 telephone support directly on the machine to offer a completely autonomous service. Venue staff or service providers are therefore not involved.
A question is asked at the end of use, allowing you to conduct surveys, the results of which are reported to you monthly. Responses are collected while the device is still charging (fresh) and by a machine (neutral), so the user is better able to provide their feedback.
Plus, take advantage of The Keepers multi-service offer on our other innovations, such as motorcycle helmet lockers (jet) and hand sanitizer dispensers (datastation)!
*The 3-in-1 version with portable batteries is also available: the Keeper Flash 360.
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+33 1 84 19 37 90
