Customer experience is more than ever at the heart of strategic challenges for airports. As passenger numbers continue to rise, expectations for services and comfort are also rapidly evolving. A seamless passenger journey, reduced stress related to security and travel, and the availability of convenient services have become key elements in ensuring passenger satisfaction. An airport that invests in customer experience not only strengthens its reputation but also fosters passenger loyalty. Faced with increasing competition and the rise of hub airports, it is essential to stand out by offering innovative solutions. It is with this in mind that The Keepers developed the Keeper Jet helmet storage service. This convenient service allows motorcyclists to securely store their helmets while they are at the airport, offering a simple and effective solution that combines comfort and peace of mind. Thanks to services like this, airports can improve the flow of passengers while reinforcing their image as modern, convenient, and secure locations.
A motorcycle helmet locker is a secure storage service designed for motorcycle helmets. Instead of carrying their bulky helmets throughout their journey, motorcyclists can leave them in a secure locker at the airport and retrieve them upon their return. This convenient and innovative service not only enhances the customer experience but also reinforces the airport's image as a welcoming place, capable of meeting the specific needs of all its passengers.
The Keeper Jet, developed by The Keepers, integrates seamlessly into airports. Designed to offer maximum security and ease of use, it allows motorcyclists to leave their helmets with complete peace of mind during their travels.
Optimal security: Each locker is equipped with a robust and intuitive locking system, ensuring helmet protection. The bars allow security personnel to easily check the locker's contents if needed.
Ease of use: Access to the locker is quick and easy via a personal code generated for each use. In case of forgotten code or any other issue, 24/7 support is available. No intervention from airport staff is required.
Durability: Designed for covered outdoor or indoor use, whether new or refurbished, the Keeper Jet is ideal for airport environments and their parking lots or drop-off areas.
Ergonomic design: A compact and modern layout that integrates seamlessly into both motorcycle parking areas and airport reception areas.
In addition to providing secure helmet storage for motorcyclists, the Keeper Jet can also survey users at the end of their visit. This additional service allows airports to gather feedback on passenger experience, overall satisfaction, and service usage. Responses are collected immediately by a neutral machine, increasing the likelihood of obtaining genuine feedback.
The surveys conducted at the kiosks are fully customizable and can be adapted to meet the specific needs of each airport. If the airport prefers not to conduct surveys, a CSR survey designed to educate and raise awareness among consumers can be installed, along with a question about their experience with our service.
In addition to the Keeper Jet, The Keepers offers a full range of innovative solutions to enhance the customer experience at airports:
[Phone Charging Station - Flash]: Phone charging stations with secure lockers, self-service cables, and portable batteries.
[Customer Survey Kiosk - Rainbow Station]: An interactive tool for conducting surveys or organizing contests for passengers.
[Helmet Lockers - Modular]: A version with 8 helmet compartments instead of 4 is also available, ideal for high-traffic airports.
By integrating services like the Keeper Jet, airports modernize their offerings while meeting the specific needs of their motorcycle passengers. This helmet locker is an innovative solution that fits perfectly into a strategy for improving customer experience and building loyalty. Offer your motorcycle customers a worry-free experience with The Keepers. Contact us today to discover how the Keeper Jet can transform their airport experience.
hello@thekeepers.io
+33 1 84 19 37 90