The quality of the welcome is fundamental for all establishments that receive the public: cinemas, leisure sites, theaters, concert halls, museums, temporary venues, festivals, etc. To this end, at The Keepers, we develop innovative services using French innovations to improve the welcome, the experience, and satisfaction. Since smartphones are now the new companion of visitors, we have developed a phone charging station service designed to enhance the public experience: the Keeper Flash.
To enhance the appeal and user experience, we developed our Keeper Flash phone charging station based on our clients' specifications, ensuring we best address their needs and concerns regarding comfort and security. Through field observations, we identified a gap in existing charging locker solutions. Therefore, to meet all smartphone charging needs, we designed our station with two components:
Flash&Go - Secure charging lockers: Visitors' phones are safely deposited while charging.
Flash&Use - External charging cables: Visitors can use their phones while charging.
This hybrid solution improves service for all users in a secure manner, both those who don't have their cable with them and those who wish to keep their phone while charging.
All-inclusive service quality: real-time monitoring, integrated 24/7 telephone support, and replacement of worn and obsolete cables. The service is autonomous and always operational; your teams have absolutely nothing to do and are not involved.
Maximum security to ensure the safety of phones inside the charging lockers:
Hybrid use: the option to leave your phone in the secure charging lockers (Flash&Go), but also to charge via external charging cables (Flash&Use) for those who wish to continue using their phone while charging (50%).
Data collection: detailed monthly reports to allow you to measure the service's effectiveness; a survey module (successes) directly integrated into the interface to interact with users and gather their feedback.
Our solution complements existing charging areas because:
Thanks to integrated charging cables, visitors don't need to carry their own charging cables, making the service accessible to everyone.
Our phone charging station helps alleviate congestion in high-demand charging areas, as users don't need to stay near their phones.
You get a direct return on investment: travelers benefit from charging time on-site.
The service is easily identifiable and projects an innovative image for the location.
The survey module (successes) allows for real-time interaction with users to improve their experience and overall service.
Our phone charging station was developed based on customer feedback to meet specific requirements with targeted innovations:
The option to charge phones using external charging cables (Flash&Use) for tourists who want to continue using their phones while charging (this applies to half of our users).
Free 24/7 telephone support directly on the machine, providing a fully autonomous service. Your staff is therefore not involved.
A question asked at the end of each use allows you to conduct studies, the results of which are reported to you monthly. Responses are collected immediately (fresh) and by a machine (neutral), making it easier for users to provide feedback.
In addition, work with an innovative French company and benefit from The Keepers' multi-service approach to our other innovations for improving visitor experience, enhancing the overall appeal of your location! [Motorcycle helmet storage] (jet helmet), [marketing survey and contest kiosk] (data station), [physical ticketing] (ticket station)... Discover them now!
*The 3-in-1 version with portable batteries is also available: The [Keeper Flash 360] (flash).
hello@thekeepers.io
+33 1 84 19 37 90
