The quality of reception is fundamental for all structures that receive the public: cinemas, leisure sites, theaters, performance halls, museums, ephemeral places, festivals, etc. To this end, at The Keepers, we are developing innovative services using French innovations to improve the reception, experience and satisfaction. Since the smartphone is now the new companion of visitors, we have developed a phone charging station service designed to improve public reception: the Keeper Flash.
To improve the visitor experience and appeal, we developed our Keeper Flash phone charging station based on our clients' specifications and designed to best meet their needs and address issues related to comfort and security. Through field observation, we identified a gap in existing charging locker solutions. Therefore, to meet all smartphone charging needs, we designed our station with two components:
This hybrid solution improves service for all users in a secure manner, both for those who do not have their cable with them and those who wish to keep their phone while charging.
All-inclusive quality of service: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional; your teams have absolutely nothing to do and are not called upon.
Maximum security to ensure the safety of phones inside the charging lockers:
Hybrid use: possibility of leaving your phone in the secure charging lockers (Flash & Go), but also of charging via external charging cables (Flash & Use) for those who wish to continue using their phone while charging (50%).
Data collection: detailed monthly reports to allow you to measure the appropriate sizing of the service; [survey module] (successes) directly integrated into the interface to interact with users and collect their opinions.
Our solution complements existing outlets because:
Thanks to the integrated charging cables, visitors don't need to carry their own charging cable: everyone can therefore use the service.
Our phone charging station helps relieve congestion in areas with high-demand outlets: users don't need to stay next to their phone.
You get a direct return on investment: travelers benefit from charging time in the location.
The service is easy to identify and conveys an innovative image of the site.
The survey module (successes) allows for real-time interaction with users to improve their reception and experience.
Our phone charging station was developed based on customer feedback to meet specific specifications with specific innovations:
The ability to charge your phone using external charging cables (Flash & Use) for tourists who want to continue using their phone while charging (affects half of users).
Free 24/7 telephone support directly on the machine to offer a completely autonomous service. Your teams are therefore not involved.
A question asked at the end of use allows you to conduct studies, the results of which are reported to you monthly. Responses are collected while the user is still active (fresh) and by a machine (neutral), so the user is better able to give their opinion.
In addition, work with an innovative French company and benefit from The Keepers' multi-service effect on our other innovations to improve customer service, enhancing their experience and strengthening the attractiveness of the location! [Motorcycle helmet locker] (jet), [marketing survey and competition terminal] (datastation), [physical ticketing] (ticketstation)… Discover them now!
*The 3-in-1 version with portable batteries is also available: the [Keeper Flash 360] (flash).
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+33 1 84 19 37 90
