With the rise of online shopping and new ways of consuming, offering an impeccable customer experience has become essential to attracting and retaining shoppers in large retail outlets. It is with this in mind that The Keepers has leveraged its expertise to develop innovative solutions for large food retailers and hypermarkets. These solutions revolutionize the shopping experience while helping you stand out from the competition and enhance customer satisfaction. We have developed the Keeper Flash phone top-up service, specifically designed for large food retailers such as supermarkets and hypermarkets.
As experts in retail solutions, we designed this phone charging station with the specific needs of large retailers in mind. After observing the market, we identified a gap in current charging solutions. Our station offers two options to meet all needs:
Flash&Go - Secure Lockers: Customers can safely leave their phones while they charge.
Flash&Use - External Charging Cables: Customers can continue using their phones while they charge.
This hybrid approach ensures a better experience for all your customers, whether they need a cable or want to continue using their phone while it charges.
Quality of service: real-time monitoring, 24/7 telephone support, and automatic replacement of worn cables. The service is completely autonomous; your teams have nothing to manage.
Data collection: detailed monthly reports to adjust the service and an integrated survey module to interact with your customers.
Enhanced security: code cache, privacy filter, and random keypad to protect phones while charging.
Hybrid use: The distribution of locker and outdoor cable usage is equal; our charging station meets all needs.
Complete accessibility: Your customers don't need their own cable to use the service.
Return on investment: While their phones are charging, your customers can continue shopping, increasing their time spent in-store.
Innovation and modernity: The kiosk is visible, customizable with white labeling, and reinforces your establishment's innovative image.
Customer interaction: Integrated surveys allow you to gather real-time feedback to improve the customer experience.
Our phone charging station was developed specifically for retail and supermarkets, meeting a set of specifications with specific innovations:
The option to charge phones using external charging cables (Flash&Use) for your customers who want to continue using their phones while charging (this applies to half of all users).
Free 24/7 telephone support directly on the machine to provide a completely autonomous service. This eliminates the need for store staff to be involved.
A question asked at the end of each use allows you to conduct surveys, the results of which are reported to you monthly. Responses are collected immediately (fresh) and by a machine (neutral), making it easier for users to provide feedback.
In addition, benefit from The Keepers' multi-service approach with our other innovations for specialty stores and supermarkets, such as the motorcycle helmet locker (jet helmet) or our connected hand sanitizer dispenser (datastation).
*The 3-in-1 version with portable batteries is also available: The Flash 360.
hello@thekeepers.io
+33 1 84 19 37 90