With the rise of online commerce and new ways of consuming, providing an impeccable customer experience has become essential to attract and retain large-scale consumers. With this in mind, The Keepers has applied its expertise to develop innovative solutions for large food retailers (GSA) and large supermarkets (MSS). These solutions revolutionize the shopping experience while helping you stand out from the competition and boost customer satisfaction. We have developed the [Keeper Flash] (flash) phone charging service, specifically designed for large food retailers (GSA) such as supermarkets and hypermarkets.
As experts in retail solutions, we designed this phone charging station with the specific needs of retail outlets in mind. After field observations, we identified a gap in current charging solutions. Our station offers two options to meet all needs:
Flash&Go - Secure lockers: Customers can safely store their phone while charging.
Flash&Use - External charging cables: Customers can continue to use their phone while charging.
This hybrid approach ensures a better experience for all your customers, whether they require a cable or want to continue using their phone while charging.
Quality of service: real-time monitoring, 24/7 telephone support, and automatic replacement of worn cables. The service is completely autonomous, so your teams don't have to manage anything.
Data collection: detailed monthly reports to adjust the service and an integrated survey module to interact with your customers.
Enhanced security: code hider, privacy filter, and random keypad to protect phones while charging.
Hybrid use: The distribution of locker and outdoor cable usage is equal; our charging station meets all needs.
Total accessibility: Your customers don't need their own cable to use the service.
Return on investment: While their phones are charging, your customers can continue shopping, increasing their time spent in-store.
Innovation and modernity: The kiosk is visible, customizable with a white label, and reinforces your establishment's innovative image.
Customer interaction: Integrated surveys allow you to collect feedback in real time to improve the customer experience.
Our phone charging station was developed specifically for retail and large stores, to meet specific specifications with specific innovations:
The ability to charge your phone using external charging cables (Flash & Use) for your customers who want to continue using their phone while charging (affects half of users).
Free 24/7 telephone support directly on the machine to offer a completely autonomous service. Store teams are therefore not involved.
A question asked at the end of use allows you to conduct surveys, the results of which are reported to you monthly. Responses are collected while the phone is still hot (fresh) and by a machine (neutral), so the user is better able to provide their feedback.
In addition, benefit from The Keepers multi-service effect on our other innovations for specialty stores and large stores, such as the [motorcycle helmet locker] (jet) or our connected [hand sanitizer dispenser] (datastation).
*The 3-in-1 version with portable batteries is also available: The Flash 360.
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+33 1 84 19 37 90