Quality hospitality is essential for all cultural and leisure facilities open to the public, including museums. At The Keepers, we develop innovative services based on French innovations to improve visitor reception, experience, and satisfaction. With the ubiquity of smartphones, we've designed a phone charging station service to optimize visitor reception: the Keeper Flash.
To enhance visitor appeal and experience, we developed our phone charging station, the Keeper Flash, based on the specific needs of museums. Through our field observations, we identified a gap in existing charging locker solutions. To meet all smartphone charging needs, we designed our station with two distinct components:
Flash&Go - Secure charging lockers: Visitors can safely store their phones while charging.
Flash&Use - Outdoor charging cables: Visitors can use their phones while they charge.
This hybrid solution enhances the service in a secure manner for all users, whether or not they have their cable with them, and whether or not they wish to keep their phones while charging.
All-inclusive quality of service: Real-time monitoring, 24/7 telephone support, and replacement of worn cables. The service is autonomous; your teams are not involved.
Maximum security: The passcode mask, privacy filter, and random keypad ensure phone security.
Hybrid use: Option to leave your phone in secure lockers (Flash & Go) or charge via external cables (Flash & Use).
Data collection: Detailed monthly reports to measure the service's effectiveness and an integrated survey module (success) to interact with users and gather their feedback.
Our solution complements existing outlets in museums because:
Thanks to integrated cables, visitors don't need their own cable: everyone can use the service.
Our charging station helps relieve congestion in outlet areas, as visitors don't need to stay next to their phones.
You benefit from a direct return on investment: visitors use the charging time to explore the museum.
The service is easy to identify and gives the museum an innovative image.
The survey module (successes) allows for real-time interaction with users to improve their reception and experience.
Our charging station was developed based on customer feedback to meet specific specifications with specific innovations:
Charging via external cables (Flash & Use): For visitors who wish to continue using their phone while charging.
Free 24/7 telephone support: Self-service, no need for your staff.
End-of-use questionnaire: To conduct studies whose results are reported monthly, collecting neutral and spontaneous user opinions.
In addition, working with an innovative French company like The Keepers allows you to benefit from our other innovations for improving visitor experience, such as the motorcycle helmet locker or dedicated ticketing for art galleries and museums, thus enhancing the appeal and experience of your museum.
*The 3-in-1 version with portable batteries is also available: The Keeper Flash 360 (flash).
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+33 1 84 19 37 90
