A high-quality welcome is essential for all cultural and leisure facilities open to the public, including museums. At The Keepers, we develop innovative services based on French innovations to improve visitor reception, experience, and satisfaction. With the ubiquity of smartphones, we designed a phone charging station service to optimize visitor reception: the Keeper Flash.
To enhance visitor experience and appeal, we developed our phone charging station, the Keeper Flash, with the specific needs of museums in mind. Through our field observations, we identified a gap in existing charging locker solutions. To meet all smartphone charging needs, we designed our station with two distinct components:
Flash&Go - Secure Charging Lockers: Visitors can safely place their phones inside while they charge.
Flash&Use - External Charging Cables: Visitors can use their phones while they charge.
This hybrid solution improves service in a secure way for all users, regardless of whether they have their own cable or wish to keep their phone while it charges.
All-inclusive service quality: Real-time monitoring, 24/7 telephone support, and replacement of worn cables. The service is self-contained, so your teams are not involved.
Maximum security: Code blocking, privacy filtering, and a randomized keypad ensure phone security.
Hybrid usage: Option to leave your phone in secure lockers (Flash&Go) or charge it via external cables (Flash&Use).
Data collection: Detailed monthly reports to measure service sizing and an integrated survey module to interact with users and gather their feedback.
Our solution complements existing charging stations in museums because:
Thanks to integrated cables, visitors don't need their own: everyone can use the service.
Our charging station helps free up space in areas with power outlets, as visitors don't need to stay near their phones.
You benefit from a direct return on investment: visitors use the charging time to explore the museum.
The service is easy to identify and gives the museum an innovative image.
The survey module (successes) allows for real-time interaction with users to improve their experience and overall welcome.
Our charging station was developed based on customer feedback to meet specific requirements, incorporating unique innovations:
Charging via external cables (Flash&Use): For visitors who want to continue using their phones while charging.
Free 24/7 telephone support: An autonomous service, eliminating the need for your staff to contact you.
End-of-use questionnaire: To conduct studies with monthly reports, gathering unbiased and spontaneous user feedback.
In addition, partnering with an innovative French company like The Keepers allows you to benefit from our other innovations for improving visitor experience, such as motorcycle helmet storage and dedicated ticketing for art galleries and museums, thus enhancing the appeal and overall experience of your museum.
hello@thekeepers.io
+33 1 84 19 37 90
