For inspiration, information, comparison, and booking, the smartphone has become the new travel companion for tourists. Thanks to smartphones, all the information needed for the shopping and sightseeing journey while traveling is accessible anytime, anywhere, and the tourism sector is no exception to this trend. At the same time, improving the visitor experience is a key driver of attractiveness. To this end, at The Keepers, we are developing an innovative digital solution, based on French technology, to enhance the tourist experience by keeping visitors connected. We have developed a phone charging station service for visitors to tourist sites: the Keeper Flash.
To enhance the appeal and user experience, we developed our Keeper Flash phone charging station based on our clients' specifications, ensuring it best addresses their needs and concerns regarding comfort and security. Through field observations, we identified a gap in existing charging locker solutions. Therefore, to meet all smartphone charging needs, we designed our station with two components:
Flash&Go - Secure charging lockers: Visitors' phones are safely deposited while charging.
Flash&Use - External charging cables: Visitors can use their phones while charging.
This hybrid solution improves service for all users in a secure manner, both those who don't have their cable with them and those who wish to keep their phone while charging.
All-inclusive service quality: real-time monitoring, integrated 24/7 telephone support, and replacement of worn and obsolete cables. The service is autonomous and always operational; your teams have absolutely nothing to do and are not involved.
Maximum security: to ensure the security of phones inside the charging lockers:
Hybrid use: the option to leave your phone in the secure charging lockers (Flash&Go), but also to charge via external charging cables (Flash&Use) for those who wish to continue using their phone while charging (50%).
Data collection: detailed monthly reports to allow you to measure the service's effectiveness; a survey module (successes) directly integrated into the interface to interact with users and gather their feedback.
Our solution complements existing charging areas because:
Thanks to integrated charging cables, visitors don't need to carry their own charging cables: everyone can use the service.
Our phone charging station helps alleviate congestion in high-demand charging areas: users don't need to stay near their phones.
You get a direct return on investment: travelers use the charging time to visit the shop or restaurant.
The service is easy to identify and projects an innovative image for the location.
The survey module (successes) allows for real-time interaction with users to improve their experience and overall service.
Our phone charging station was developed based on customer feedback to meet specific requirements, incorporating the following innovations:
The option to charge phones using external charging cables (Flash&Use) for tourists who want to continue using their phones while charging (this applies to half of our users).
Free 24/7 telephone support directly on the machine, providing a fully autonomous service. Your teams are therefore not involved.
A question asked at the end of each use allows you to conduct studies, the results of which are reported to you monthly. Responses are collected immediately (fresh) and by a machine (neutral), making it easier for users to provide their feedback.
In addition, work with an innovative French company and benefit from The Keepers' multi-service approach across our other innovations for tourist sites, such as the hand sanitizer dispenser (datastation), the physical ticketing system (ticketstation), or the motorcycle helmet storage (jet), to enhance the visitor experience and boost the site's appeal!
*The 3-in-1 version with portable batteries is also available: The Keeper Flash 360 (flash).
hello@thekeepers.io
+33 1 84 19 37 90
